---
title: FAQ
slug: cinema/faq
createdAt: 2024-05-16T14:50:01.253Z
---

## Can you accept split payments for an order?

Yes, select the first payment method and edit the amount to be charged on the keypad screen, then tap the second payment method to be charged for the remainder of the order.

## Can tickets be purposefully oversold for a screening?

Yes, but only on General Admission showtimes. A Manager Pin is required in the Box Office app to perform an oversell. Reserved Seating showtimes cannot be oversold.

## Is there a minimum amount for a credit card transaction?

The minimum amount that Stripe will accept for a credit card transaction is $.50.

## How can I search for orders paid with cash?

Tap “Find Order” located at the top-center of the menu items and enter "cash" into the search field.

## Can Memberships be sold at the Box Office?

Yes!  Please see [this article](https://support.filmbot.com/cinema/selling-memberships-in-the-box-office-app) to get a full breakdown of the functionality.  

## How do I update my app?

If you have automatic updates disabled, or if you don't want to wait for the automatic update, you can manually update the app for new releases in the App Store on the iPad by searching for "Filmbot Box Office" and selecting "Update."