Configure Theater Setup Settings

the settings for your theater are located in your dashboard at settings > theater setup you will need to be an administrator to edit these settings basic info field name field description theater / circuit name name of your single theater or theater chain location name if your theater has multiple locations, enter a short name for this location if not, leave this blank full theater address theater address to display throughout the site, found in the map link at top left, in the email footers, and on the checkout page if your theater has multiple locations theater location url the url of a map to your theater used throughout the site could be google maps or other if not set, it fallbacks to google maps url based on the full address found in the map link at the top left of your home page, in the email footers, and on the checkout page if your theater has multiple locations street address the street number and street of your theater, used in your confirmation email phone number customer service phone number, used in the footer of emails sales general field name field description sales tax rate if your locality collects sales tax on movie tickets, enter the rate here as an integer (ie, 5% would simply be 5) leave blank or enter 0 if you do not pay sales tax apply sales tax to booking fees if your locality collects sales tax on booking (sometimes called "convenience") fees, check this box credit card gateway should be set to stripe stripe account connect your stripe account docid\ lamgckvyfw91tica9g4fc disconnect by clicking the link below required before you can accept credit cards on your site stripe checkout publishable key if you are sell products with the stripe checkout shortcode docid\ n8cjwy8tsxygjkf8wj1aq , and need to use a separate stripe account for that feature, enter that account's publishable api key here api keys can be found in your stripe dashboard donations field name field description notification email address for donations an email address that should be notified when a donation is made enable donations in checkout check this box if you wish to take donations at the ticket checkout donation amount choose the amount(s) that the donation will be for if you enter a single amount (ie 5) there will be a checkbox where the customer can apply that specific amount as a donation you can also specify multiple amounts separated by commas (ie, 5,10,15) which will then be available for selection at checkout, next to a freeform entry field that allows the customer to specify any amount text to display on checkout the text used to incentivize the customer to provide a donation, such as "yes, i'd love to add a donation to support this theater!" gift cards field name field description enable gift cards check this box to enable gift cards on the checkout form gift gateway if you plan on how to configure gift up! settings in filmbot docid\ ibgr6 7cy6xglfnsykykk , you would set this to gift up! if you are not using gift up!, please speak with support\@filmbot com about modifying this setting gift up! api key if you have gift up! configured, paste your gift up! api key here enable gift up! test mode enable gift up! test mode to test the use of gift cards on your site banned customers field name field description email addresses banned from purchasing online enter a list of customer email addresses separated by line breaks whenever a customer submits a purchase with one of these emails, they will receive an error error message for banned customers error message that will display on the checkout form when a customer submits an order with a banned email please limit to 1 sentence miscellaneous field name field description disable refunding past showtimes check this box to hide the refund button on the order details page, if the showtimes in the order have passed disallow split payments? this will ensure that only one payment type is applied to each item, which may be needed for sales tax reporting stripe configurations field name field description stripe reader tip config enter suggested tip amounts separated by commas for percentages (ie 15, 20, 25), fixed amounts in cents (ie, 100, 200, 300) and/or smart tip threshold in cents (ie 2500) messaging field name field description website ticketing terms ticketing purchase terms that patrons must agree to during the checkout process on the website note your cinema management team is responsible for maintaining their own privacy policy and terms of service for agreement by the customer, since you are the merchant with whom they are directly transacting we recommend legal guidance to properly structure such language midnight screening note note to display on midnight screenings, should include instructions on what time patrons should arrive (this is to help prevent confusion with a screening after midnight, such as at 12 05a, that technically takes place on the next day but is considered part of the showtimes from the day before ) order confirmation text text to display on the order confirmation page and email note this setting will apply to all ticket purchases it can be overridden on a per showtime basis by editing the showtime and using the custom confirmation message field note this will display in place of the terms on the order confirmation screen ticketing order footer text text to display below the order details on ticketing order confirmations ticket custom message if set, this message will appear at the bottom of every printed ticket default age policy default age policy to display for all shows it can be overridden on a per show basis by editing the movie and using the age policy field note you can also use this field to display other instructions, not necessarily age policy related, that you would like a customer to see on the checkout page ticketing field name field description default ticket type group choose one of your ticket type groups whenever you create a new showtime via the scheduler, this ticket type group will automatically be selected, saving you time base ticket type choose your basic (i e adult / general admission) ticket type pass ticket type this setting is no longer used showtime bumper time specify the length of your standard pre show reels, trailers, and ads that play before all screenings when you schedule a showtime on the scheduler, this amount of time will automatically be added to the running time of the show ticket limit on website limit the number of reserved seating tickets purchased in a single transaction, or the number of tickets per ticket type for general admission showtimes defaults to 6 if not filled out qr codes and scanning field name field description enable ticket scanning check this box to enable ticket scanning for your theater using the filmbot ticket scanner app enable qr codes in order confirmation emails check this box to include a qr code in order confirmation emails enable qr codes on printed tickets check this box to include a qr code on printed tickets reserved seating field name field description block single empty seat purchases? prevents potential customers from leaving a single empty seat between them and another party email field name field description email header image image used as the header in emails to customers minimum 600px wide ideally 1200px wide email header background color the background color of the email header (optional) email from address email used as the from address on emails to customers promotional email opt outs field name field description existing opt outs these addresses unsubscribed using an unsubscribe link at the bottom of one of your emails this list cannot be edited additional opt outs add more email addresses to your promotions opt out list one per line customer alerts field name field description customer email addresses for alert enter a list of customer email addresses separated by line breaks you will receive an alert when an online order is placed using any of these email addresses email address to send alert to email address where the alert will be sent subject of the alert email subject line for the alert message you receive content of the alert message enter a custom message for the alert email a link to the order details will be included automatically after your message box office app field name field description enable browser based box office app check this box to enable use of the browser based box office app it'll be available under the sales section in your admin area setting up the box office app docid 1yzawm9dvmnnifu0zkcsj browser box office station this setting becomes visible once the "enable browser based box office app" checkbox is saved select a box office station to associate with the browser based box office app required to before the app will be enabled products field name field description enable products for filmbot use only check this box to enable the ability to add products to be sold in the box office app enable massachusetts meals tax features? for filmbot use only this function allows massachusetts theaters to accurately report taxes on meals versus individual items "disallow split payments?" must be checked on the sales tab before you can enable this setting memberships field name field description enable memberships enables annual membership sales memberships notification email email address to send notifications when new members sign up number of days before membership term end to send renewal reminder email you can put up to 5 numbers separated by commas to provide multiple membership renewal reminders before term end example set this field to 14,7 to send a reminder 14 then 7 days before term end membership purchased webhook enter a url which can receive webhook data, and we will send membership data to that url whenever a membership is purchased or renewed enable monthly memberships enables monthly membership sales for filmbot use only