Welcome to the Filmbot Support Site for Cinemas! You can browse our documentation in the sidebar, or on mobile, open the menu up top to view the topics or search. If you can't find what you need, you can always email 

 with questions and we'll be happy to help!

Filmbot Support for Cinemas

Set Up Your Domain

Filmbot Support

Filmbot for Support for Cinemas

Connect Your Stripe Account

Configure Theater Setup Settings

Configure Website Settings

Configuration

  Getting Started

Roles and Capabilities

How to add new users

Login

Edit your Home Page

Create an Upcoming Shows page

Create a Film Series Landing page

Create a Contact page

Create a Food & Drink page

Create a Donation page

Create a blog

Add a newsletter button or popup

Upload Images

Build your top and footer menus

Troubleshooting web design

Add and Edit Pages

Overview: Flexible Template

Now Playing Panel

Featured Shows panel

Blocks panel

Blog panel

Freeform Content panel

Edit checkout terms & conditions and confirmation messaging

Checkout Settings

Checkout & Confirmation

Overview

Create Accessible Content

Seat Maps

Food and Drink Menus

Open Captions

Website Accessibility

Add a Slideshow Gallery

Sell Products with the Stripe Checkout shortcode

Add a button

Shortcodes

Google search results

Marketing tools

Integrate with Google Analytics

Add a conversion event or tracker

Website Analytics

Website

Publish movies

Create a Special Event

Create a program

Create a series

Add a Distributor

Manage multiple locations

Create and use ticket types & ticket type groups

Configure Reported Ticket Pricing

Sell Ticket Packs

Accept Donations at Checkout

Tickets

Shows & Showtimes

Reschedule a show

Add an extra to a showtime

Automatically hold and release seats

Add and Edit Auditoriums

Swap movies between auditoriums

Troubleshooting Shows

Digital Signage

Connect with a TMS

Schedule Showtimes

Add or change products

Concession Categories

Product Sales Tax

Reporting Categories

Discounts on Concessions

Products

Find Orders

Resend Order Emails

Refund Orders

Use the Activity Log

Working with orders

How to Configure Gift Up! Settings in Filmbot

How to Sell Gift Up! Gift Cards On Your Website

How to Accept Gift Up! Gift Cards as Payment for Tickets

Accept Gift Up codes in the Filmbot Box Office

Selling Gift Cards at the Box Office

Gift Up!

Sell Tickets with Fandango

Ticketing & Sales

Memberships Overview

Create a Membership Plan

Memberships Listing Page

Membership Renewals

Work With Memberships

Memberships Reporting

Import Annual Members

Link Membership Plans Across Domains

Integrate Memberships via a Webhook

Gift Memberships

Change Membership Plan on Renewal

Memberships

Create Promotions

Promotion Codes

Create Campaigns

Manage Opt-Outs

Email campaigns

Membership & Promotion

Set up the Filmbot iPad Box Office

Stripe Card Reader

Cash Drawer

Printer

Set up Printer SSL (Browser-based Box Office only)

Browser Box Office

Collect Tips

Minimum Network Requirements

Box Office Peripherals

Open and Close Stations

Sell Tickets

Sell Concessions

Apply Discounts

Finalize an Order

Manual Card Entry

Order Actions

Cheatsheet

Box Office App settings

Box Office Troubleshooting

Box Office App

Setup & Functionality

Ticket Scanner App

In-person Box Office

Sales Overview

Sales Summary

Sales Detail

Past Showtimes

Upcoming Showtimes

Box Office Report

Products report

Ticket Packs report

Transaction History

Cash Drawer History

Stripe Payout Details

Tips Report

Massachusetts Only: Meals Tax Reporting

Sales & Accounting

Top 100 Customers

Showtime Attendees

Attendees in Date Range

No-show Discounted Tickets report

Donations report

Customer Reports

Comscore Nightly Grosses (formerly Rentrak)

Comscore Swift eBOR

Maccsbox

Third-Party Reporting

Troubleshooting Reports

Reporting

Troubleshooting

Filmbot Support for Cinemas

What's new