In-person Box Office
Box Office App
Selling Memberships at the Box Office
you can sell both monthly and annual membership plans directly from your box office station customers can purchase any published plan with credit or cash and immediately use the associated benefits selling an annual plan at the box office home screen of filmbot box office app with upper left dropdown menu selected, featuring options for tickets, concessions and memberships if a customer wants to purchase a plan at the box office, select the dropdown menu in the upper left corner of the app and select memberships after selection, you should see the option to renew annual membership and a listing of your published membership plans if you select a plan in the app, you should also see an option for the individual membership with the associated cost in the lower left corner of the menu, and if any of your published plans are available as dual memberships, the dual option will be available to select as well menu featuring published plans available for purchase, including options for individual/dual and the option to renew an annual membership after selecting individual or dual, the app will prompt you to enter the member's details (first name, last name and email), and if you have the associated terms of service and full terms of service (monthly only) fields filled for any of your published plans, the user will also be prompted to accept the terms of service before completing the purchase screen featuring fields for first name, last name and email address with a member #2 heading after submitting the member details, the membership will be added to the order the item should include the member details, and if you need to change the first name, last name or email address before completing the order, select the edit details button below the listed membership details order summary screen with membership plan details the customer can buy their membership with any payment method that is enabled in the app, such as cash, card, gift card, or check, and they'll receive an email confirmation with their membership details after completing the purchase confirmation emails for memberships sold through the box office app will include "\[action required]" in the subject to prompt the recipient to complete their membership details via two links in the email "finish now" and "complete your address " confirmation email screenshot with arrows pointing out two links for completing membership plan details both the "finish now" and "complete your address" links redirect to the same update page where members can complete their membership details selling a monthly plan at the box office please note stripe must be enabled in the box office app for monthly membership plans to be made available for purchase customers can also purchase monthly plans at the box office, and the process is very similar to purchasing an annual membership, but the app will prompt them to read and acknowledge the terms of service before completing the transaction the app will pull the terms of service for the associated monthly membership from the terms of service and full terms of service fields in the membership plan editor in the admin terms of service and full terms of service fields in the membership plan editor in the admin these are included for monthly membership plans because stripe saves payment information for automatic monthly billing, and you should specify how the customer's payment information will be used in your terms, how they can cancel and any other relevant membership related policies for your cinema you can read more about compliance in stripe's documention here when selling a monthly membership at the box office, you may notice that the card reader doesn't display the order total as it usually does this is because we're creating a subscription for the plan on the back end so their payments will be billed automatically the customer will still be charged at the point of sale, but it will take a few seconds more than a typical payment because of the created subscription