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User Management

How to add new users

How to add new users

All Administrators and Managers in the organization may add new users to the system.

  • In the admin, select Users
  • Select Add New

Please make sure to select the correct option below:

Single location cinema

If you are a single location cinema, or you're adding a user who has never had access to any of your sites:

  • Use the second Add New User form on the page below Add Existing User

Multi-location cinema

If you are a multi-location cinema or a festival, and you are adding a user who already has access to one of your sites:

  • Use the top form Add Existing User, and enter the email address of the registered user.
  • They will be able to use the same login on both sites, and can toggle between them using the My Sites menu in the admin bar.

Role types

When you add a new user, you can select their “Role” from the dropdown on this form and choose one of the roles described in Roles and Capabilities.

How users can set a box office PIN

After a user has confirmed their account they will need to log in, then:

  • Select Users
  • Select Your Profile
  • Set a Box Office pin at the bottom of the page