Tickets & Sales
Schedule Showtimes
Add and Edit Auditoriums
To add a General Admission Auditorium, first head to Scheduler > Auditoriums in your Dashboard.
This will bring you to the Auditoriums admin list page, where you can edit existing Auditoriums or add a new one by clicking the "Add New" button next to the header.
The following details can be specified for General Admission Auditoriums:
- Capacity - This is the maximum number of tickets that can be sold for each Showtime scheduled in the Auditorium.
- Screen Number - Displays on showtimes in the Box Office app, and in the Scheduler.
- Description - A brief description of the auditorium. Displays on checkout if you have the option enabled under Settings > Website > Checkout.
- Accessibility Description - This description will be read by screen readers, and should be used to describe the layout of the room ("Row A is closest to the screen, seats in Row D are couches," etc.)
We support seat selection for auditoriums that have reserved seating. To have us set up a new auditorium with reserved seating, or if there is a change to your reserved seating configuration, please send us the details on your auditorium to [email protected]. Please include:
- Seat Map - A visual map of the seating arrangement. Please ensure it contains:
- Numbers on all seats
- Wheelchair seats + desired seat numbers
- Companion seats
- Whether the wheelchair seats are removable or spaces
- Any custom text for wheelchair seats and/or companion seats
- If the wheelchair seats are removable, an email address where a customer can request the seat to be removed
- Seating Types - A description of each of the different seating types present in the auditorium, and what seats should use different ticket types to differentiate pricing levels between types of seats.