Sales Summary
Location: Sales > Reports > Sales by Date Available Format(s): In-browser or CSV download Dates available: Through yesterday, maximum range of 31 days. Report cuts off nightly at 3am.
A concise snapshot of all sales in a given date range. Displayed in an accounting journal entry format, where the total of the debit and credit columns reconcile.
Breakdown of each item on the Sales Summary report
Debit column
Credit column
Field name | Field description |
|---|---|
Box Office Gross | Total of Same Day and Matured Ticket Sales * Same Day Tickets: Value of tickets sold for showtimes in the date range, where the sale was on the same day of the showtime. * Matured Ticket Sales: Value of tickets sold for showtimes in the date range, where the sale was in advance of the showtime |
Advance Ticket Sales | Value of tickets sold in the selected date range, for showtimes on a future date from the sale. |
Memberships Sales | - Annual Membership Sales: Value of new memberships and renewals sold in the date range. - Monthly Membership Sales: Value of new memberships and renewals sold in the date range. NOTE: Only available if you have monthly and/or annual membership sales enabled on your account. Memberships OverviewLearn more about memberships. |
Matured Monthly Memberships | Value of monthly memberships which can now be recognized as revenue because the customers received their full month of membership benefits, regardless of whether they redeemed their discounts or not. NOTE: Only available if you have monthly and/or annual membership sales enabled on your account. Memberships OverviewLearn more about memberships. |
Convenience Fees | * Ticket Booking Fees: ticket booking fees paid during the selected date range. * Membership Service Fees: [Optional] custom service fees paid on monthly memberships. Learn more about Memberships OverviewMembership plan cost settings. |
Donations | Donations made during the date range of the report. |
Ticket Packs | Ticket Packs sold during the date range of the report. |
Products | Concessions sold during the date range of the report. |
Gift Cards Sold | Gift cards sold through Filmbot during the date range of the report. Currently, GiftUp! gift cards can only be sold through Filmbot at the box office. Gift cards sold on your website are registered directly in the GiftUp! dashboard. |
Gift Cards Issued | Only appears if a refund was applied to a gift card. |
Tips | Tips collected in the Box Office stations during the date range of the report, if you have Stripe Card Readertipping enabled. |
Stripe Service Fees | Fees charged by Stripe during the date range of the report. |
Other Income | Any funds not returned to a customer during a refund, or during an exchange for less expensive tickets. |
Refunds for Past Dates | Refunds issued for showtimes that have already passed. Each refunded showtime is listed as an indented sub-item showing the show title, date/time, and refund amount. This line is always present in the report, even when the value is zero. |
Debit column
Field name | Field description |
|---|---|
Credit Card Payments | Payments made by customers online and in-person using their credit card during the date range of the report. Payments made using Stripe Link, Cash App, or other wallet payment methods are also included here. * Filmbot Fees: Fees per ticket sold on the web, deducted from each transaction before it is included in a payout * Stripe Fees: Credit card processing fees, deducted from each transaction before it is included in a payout |
Cash Tendered | Total cash payments received from customers during the date range of the report. |
Gift Cards Redeemed | Total gift card redemptions during the date range of the report. |
Stripe Services | Amount for any additional services which have been enabled on your Stripe account which were charged in the date range of the report. |
Matured Revenue | - Matured Monthly Memberships: Amount paid by customers for monthly memberships, which can now be recognized as revenue because the customers received their full month membership benefits during the date range of the report. - Matured Ticket Sales: Ticketing income which can now be recognized as revenue because it came from advance sales for showtimes which passed in the date range. |
Note about manual Stripe payouts
If a manual payout was made from your Stripe account during the selected date range, this note appears below the report: "A manual payout was found in this date range. We cannot display Stripe disputes and add-on service fees for dates when a manual payout was made." Stripe disputes and Stripe Services amounts won't appear on the report for those dates.