Reporting
Sales Reports

Sales Summary

Location: Sales > Reports > Sales by Date Available Format(s): In-browser or CSV download Dates available: Through yesterday, maximum range of 31 days. Report cuts off nightly at 3am.

A concise snapshot of all sales in a given date range. Displayed in an accounting journal entry format, where the total of the debit and credit columns reconcile.

Breakdown of each item on the Sales Summary report

Credit column

Debit column

Credit column

Box Office Gross

Total of Same Day and Matured Ticket Sales

  • Same Day Tickets: Value of tickets sold for showtimes in the date range, where the sale was on the same day of the showtime.
  • Matured Ticket Sales: Value of tickets sold for showtimes in the date range, where the sale was in advance of the showtime

Advance Ticket Sales

Value of tickets sold in the selected date range, for showtimes on a future date from the sale.

Memberships Sales

  • Annual Membership Sales: Value of new memberships and renewals sold in the date range.
  • Monthly Membership Sales: Value of new memberships and renewals sold in the date range.

NOTE: Only available if you have monthly and/or annual membership sales enabled on your account. Learn more about memberships.

Matured Monthly Memberships

Value of monthly memberships which can now be recognized as revenue because the customers received their full month of membership benefits, regardless of whether they redeemed their discounts or not.

NOTE: Only available if you have monthly and/or annual membership sales enabled on your account. Learn more about memberships.

Convenience Fees

  • Ticket Booking Fees: ticket booking fees paid during the selected date range.
  • Membership Service Fees: [Optional] custom service fees paid on monthly memberships. Learn more about Membership plan cost settings.

Donations

Donations made during the date range of the report.

Ticket Packs

Ticket Packs sold during the date range of the report.

Products

Concessions sold during the date range of the report.

Gift Cards Sold

Gift cards sold through Filmbot during the date range of the report.

Gift Cards Issued

Only appears if a refund was applied to a gift card.

Tips

Tips collected in the Box Office stations during the date range of the report, if you have tipping enabled.

Stripe Service Fees

Fees charged by Stripe during the date range of the report.

Other Income

Any funds not returned to a customer during a refund, or during an exchange for less expensive tickets.



Debit column

Credit Card Payments

Payments made by customers online and in-person using their credit card during the date range of the report.

  • Filmbot Fees: Fees per ticket sold on the web, deducted from each transaction before it is included in a payout
  • Stripe Fees: Credit card processing fees, deducted from each transaction before it is included in a payout

Cash Tendered

Total cash payments received from customers during the date range of the report.

Gift Cards Redeemed

Total gift card redemptions during the date range of the report.

Stripe Services

Amount for any additional services which have been enabled on your Stripe account which were charged in the date range of the report.

Matured Revenue

  • Matured Monthly Memberships: Amount paid by customers for monthly memberships, which can now be recognized as revenue because the customers received their full month membership benefits during the date range of the report.
  • Matured Ticket Sales: Ticketing income which can now be recognized as revenue because it came from advance sales for showtimes which passed in the date range.