Stripe Card Reader

supported card readers we only support specific card readers ( bbpos wisepos e https //stripe com/terminal/wisepose and stripe s700) https //stripe com/terminal/s700 purchased directly from stripe connecting to the reader the stripe card reader can connect to the internet via wifi or an ethernet cable (for ethernet, the cradle is required) for best results, do not connect a reader to both wifi and ethernet at the same time, as this is known to cause connectivity issues if you're using ethernet for your reader(s), you will additionally need to purchase a dock, which provides an ethernet port you can find the correct dock for your reader model on these pages bbpos wisepos e https //stripe com/terminal/wisepose and stripe s700 https //stripe com/terminal/s700 when you first log into the box office app, and when you press reset, the app will send a message to the card reader to check if it's online if it can't communicate, an error message will appear after 60s, and card reader functions will not be available (you can manually enter a card number, even if the card reader is not available) to resolve the occasional card reader disconnect, press the reset button in the top bar of the app (or log out/in), and the app will attempt to reconnect to the card reader if it's successful, the card reader functions will become available again we recommend purchasing an additional card reader to serve as a backup if critical issues occur with any readers if you're using the bbpos wisepos e https //b stripecdn com/docs statics srv/assets/wisepos floating tall 3fd87ecbf78f702b7d9074d8b0ad32f0 png , you can now configure it to collect tips docid\ yineguolqbnm4qrllfhsx bbpos and stripe s700 documentation bbpos wisepos e https //docs stripe com/terminal/payments/setup reader/bbpos wisepos e stripe s700 https //docs stripe com/terminal/readers/stripe reader s700 note the admin pin for both readers is 07139