Team Roles and Capabilities
your filmbot site comes with a number of roles which you can use to assign pre defined sets of capabilities to different members of your team list of roles administrator this role has is the highest possible level of access and should be reserved for owners and employees entrusted with the most responsibilities manager this role should typically be assigned to managers who run the day to day business of the festival, but who would still need to consult with an administrator before making changes to critical settings lead staff this role should typically be assigned to staff who have some elevated responsibilities, compared to other festival staff, such as the staff member who is assigned to closing at night, or who would handle customer service issues when the manager is not there staff the staff role should be assigned to general festival employees who need to be able to use the box office app programmer the programmer role should be assigned to senior members of your team who decide programming, populate the website content, schedule showtimes, write blog posts, and/or generate reports accountant the accountant role can be assigned to any user who needs access to sales data and reports table of roles and capabilities below you can find a matrix describing each role and their associated capabilities administrator manager lead staff staff programmer accountant settings theater setup, website, reporting ✓ products sales tax categories, reporting categories ✓ campaigns creating, editing, sending (all types) ✓ ✓ campaigns sending to a list of email addresses ✓ ✓ ✓ promotions ✓ ✓ promotion codes ✓ ✓ ✓ membership plans ✓ ✓ purchased memberships ✓ ✓ ✓ import memberships ✓ ticket pack offers ✓ ✓ purchased ticket packs ✓ ✓ ✓ shows (movies, special events, programs) ✓ ✓ ✓ scheduler ✓ ✓ ✓ ✓ ticket types ✓ ✓ auditoriums ✓ ✓ edit pages ✓ ✓ ✓ edit posts ✓ ✓ ✓ add/edit/remove users ✓ ✓ sales overview ✓ ✓ ✓ ✓ ✓ ✓ reports ✓ ✓ ✓ ✓ ✓ view/edit orders ✓ ✓ ✓ ✓ open/close stations ✓ ✓ ✓ box office app manager transactions (refund, oversell, issue free ticket types) ✓ ✓ ✓ ✓